Introduction
Sunshine Adult Day Care LLC (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of all individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with applicable federal and New York State laws, including the Health Insurance Portability and Accountability Act (HIPAA), the New York State Social Services Law, and the New York SHIELD Act.
By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our website.
Information We Collect
Information You Provide Directly
We may collect the following types of personal information when you contact us, submit forms, or enroll in our services:
- Full name, date of birth, and contact information (address, phone number, email)
- Emergency contact details and authorized representatives
- Health and medical information, including diagnoses, medications, and care needs
- Insurance information, including Medicare and Medicaid details
- Financial information for billing and program eligibility purposes
- Social Security Number (where required for enrollment or benefits)
Information Collected Automatically
When you visit our website, we may automatically collect certain technical data, including:
- IP address and browser type
- Pages visited and time spent on our website
- Referring URLs and search terms
- Device identifiers and operating system information
This information is collected through cookies, web beacons, and similar tracking technologies to improve user experience and website performance. See Section 8 for more details on cookies.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, coordinate, and improve adult day care services and programs
- To communicate with participants, families, and authorized representatives
- To process enrollment, billing, and insurance claims
- To comply with federal, New York State, and local regulatory requirements
- To ensure the health, safety, and well-being of program participants
- To respond to inquiries, feedback, and service requests
- To conduct internal quality assurance, program evaluation, and staff training
- To maintain accurate and up-to-date records as required by law
Protected Health Information and HIPAA
As a provider of health-related services, we handle Protected Health Information (PHI) as defined under HIPAA. PHI includes any individually identifiable information related to your physical or mental health, health care services received, or payment for those services.
We are committed to maintaining the privacy of your PHI and use and disclose it only as permitted by HIPAA and applicable New York law. You have the following rights regarding your PHI:
- Right to access and obtain a copy of your health records
- Right to request corrections or amendments to your records
- Right to receive an accounting of disclosures of your PHI
- Right to request restrictions on certain uses and disclosures
- Right to receive communications in a confidential manner
- Right to file a complaint if you believe your privacy rights have been violated
A separate HIPAA Notice of Privacy Practices is available upon request and will be provided at the time of enrollment.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
With Your Consent
We will share your information with third parties when you have provided explicit written authorization to do so, including sharing with family members, caregivers, or external service providers you designate.
Service Providers and Business Associates
We may share information with trusted vendors and business associates who assist us in operating our programs, including billing companies, electronic health record providers, and transportation services. All business associates are contractually required to protect your information in compliance with HIPAA and applicable law.
Legal and Regulatory Requirements
We may disclose your information when required by law, including:
- New York State Department of Health oversight and audits
- Office of Medicaid Inspector General investigations
- Court orders, subpoenas, or other lawful legal processes
- Reporting obligations under mandatory abuse and neglect reporting laws
- Public health reporting requirements
Safety and Emergency Situations
We may disclose information to prevent or lessen a serious and imminent threat to the health or safety of a person or the public, consistent with applicable legal and ethical standards.
Data Security
We implement administrative, physical, and technical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Encryption of electronic records and secure server infrastructure
- Access controls limiting information to authorized personnel only
- Employee training on privacy and data security practices
- Secure storage and proper disposal of physical records
- Regular security assessments and risk management reviews
While we take reasonable precautions to protect your data, no method of transmission over the internet is 100% secure. We encourage you to contact us directly rather than sending sensitive information via unsecured email.
Data Retention
We retain personal and health information for the period required by applicable law. Under New York State regulations, adult care facility records are generally retained for a minimum of six (6) years from the date of service or, for minors, until three (3) years after the participant reaches the age of 18, whichever is longer. Records may be retained longer if required by federal law, pending legal proceedings, or internal policy.
Upon expiration of the retention period, records are securely destroyed in accordance with applicable legal requirements.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve the functionality and content of our site
You may disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our website. We do not use cookies to collect sensitive health information.
Third-party links
Our website may contain links to third-party websites for your convenience and reference. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our website is not directed at individuals under the age of 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate action.
Your Rights Under New York Law
As a resident of New York State, you have certain rights with respect to your personal information under the New York SHIELD Act and other applicable state laws, including:
- The right to know what personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of information where permitted by law
- The right to be notified in the event of a data breach affecting your information
To exercise any of these rights, please contact our Privacy Officer using the contact information provided in Section 14.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. Any material changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the revised policy.
Non-Discrimination
We do not discriminate against individuals who exercise their privacy rights. We will not deny services, charge different rates, or provide a different quality of care based on your exercise of the rights described in this Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, your personal information, or our privacy practices, please contact our Privacy Officer:
Privacy Officer
Sunil Joseph
Sunshine Adult Day Care LLC
10 Schriever Lane, New City, New York 10956
Phone: (845) 936-0355
Fax: (845) 936-0461
Email: contactus@sunshinesadc.com
Website: www.sunshinesadc.com
If you believe your privacy rights under HIPAA have been violated, you may also file a complaint with the US Department of Health and Human Services Office for Civil Rights at www.hhs.gov/ocr, or with the New York State Department of Health.
We will not retaliate against you for filing a complaint.